About Condo Shield
Challenging the status quo with collaborative partnership, transparent pricing, and continuous improvement
Why We Built Condo Shield
We've been in this space for over 20 years and have seen the industry change but not evolve. Associations continue to come to us with stories of "poor follow through," "getting charged extra fees each month," and a constant push to increase association fees.
Late 2024, we made a decision to challenge ourselves. Could we do something to address these concerns? Did we want to do things differently for the benefit of our customers and our teams? The answer to both was a firm Yes!
We have redesigned our approach to deliver consistent services, implement stronger service management solutions, and leverage technology to build a unified platform to address all management needs in an all-in-one way via Condo Shield.
Change isn't always easy or direct, so we have also implemented an approach of reflection, learning, and evolution to continually address weaknesses in our processes and messaging. By running our company in this "new" way, we are committed to continual improvement that will not just improve Condo Shield but differentiate our services from all other association management companies who continue to work in the "old" way.
What Makes Us Different
Three key differentiators that set Condo Shield apart from traditional management companies
Collaborative Partners
We don’t just work for you—we work with you. Your board’s priorities become our priorities. We provide guidance and expertise, but you make the decisions.
Fixed Pricing
No hidden fees. No surprises. One flat monthly rate that covers your association management needs. Any added scope requires your approval first.
Continuous Improvement
We reflect, learn, and evolve. Every project, board meeting, and homeowner interaction is a chance to strengthen results together.
The Old Way vs. the Condo Shield Way
We redesigned every process to move from reactive firefighting to proactive stewardship of your community.
Paper-heavy processes, inconsistent follow-through, unclear pricing, and homeowners left in the dark.
Unified technology, proactive communication, transparent pricing, and an improvement mindset that builds trust.
Our Core Values
The principles that guide how we serve our communities and support our teams
Communication
We strive to keep boards and residents informed with honest, open, and timely updates. When we miss the mark, we listen carefully and make it right.
Reliable
You can count on us to deliver accurate financials and dependable service. If something slips through, we own it and fix it quickly.
Partnership
We don't just manage—we collaborate closely with boards as trusted allies, sharing successes and tackling challenges together.
Adaptability
We're always learning and evolving, willing to adjust when things change or don't go as planned, to better support our communities.
How We Work Together
Our internal team values create the foundation for excellent service to your community
Ready to Experience the Difference?
Discover how collaborative partnership, transparent pricing, and continuous improvement can transform your community.